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BROKER-DEALER DISPUTE OF THE WEEK |
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ARBITRATION ITEM OF THE WEEK SURVEY UPDATE, MORGAN KEEGAN INCOME FUND AWARDS: A recent article on Morgan Keegan’s high legal costs in defending against customer claims spurred us to update our late 2009 survey of Morgan Keegan income fund Awards; we find that these cases continue to flow through the FINRA arbitration system, sometimes with a bang. Investment News (“Morgan Keegan’s Legal Fees Piling Up,” 3/1/10) reports that the beleaguered brokerage firm has expended $251 million in the past two years, largely due to defending itself against customer claims arising from its problematic proprietary products, collectively labeled Regions Morgan Keegan or RMK funds. Our prior survey of 2009 Awards (in SLA 2009-42) found 62 customer-initiated Awards against Morgan Keegan by early November, of which 56 were mutual fund cases, either expressly involving or probably involving RMK funds. We stated at the time that we did not believe there were many more such cases waiting in the wings, based on the low number of Awards issued in the early part of the fourth quarter. We spoke too soon! The fourth quarter ultimately saw 20 customer-initiated Awards (13 in November alone) out of a total of 77 for the entire year. A total of 70 of these cases involved mutual funds and customers won 38 of them – a 54% win rate, well above the 45% win rate for all customer cases throughout 2009, but a substantial pullback from an adjusted 57% win rate relating to Morgan Keegan Awards in our initial survey. Small Claims claimants did even better than customers as a whole, which is somewhat paradoxical, but then the sample is small. Seven monetary awards out of 12 cases yielded a 58% win rate for Small Claims customers, a slight increase over the 55% win rate we reported in November and substantially higher than the overall 2009 Small Claims win rate of 39% (preliminary). The 38 wins were awarded a total of $7.6 million, an average of $238,000 per Award. The first two months of 2010 sent mixed signals, indicating, on the one hand, that Morgan Keegan’s torrent of cases might indeed be ebbing but, if so, the greatest storm is before the calm. Only four customer-initiated Awards naming Morgan Keegan as a respondent issued in January or February, all of them involving the RMK fund, and three of them (all in February) were wins. More significantly, one of them, Stein v. Morgan Keegan, FINRA ID #08-03109 (Boca Raton, 2/19/10), set new records for the largest monetary award in this group, $2.5 million on a claim of almost $37.2 million, based on findings of unsuitability, negligence and failure to supervise. Altogether, these last three customer wins cost the broker-dealer more than $3.6 million in damages, more than $1 million per case and almost half of the total awarded for all of 2009.(3/3/10)
As the authority on securities arbitration, SAC's data and expertise are regularly utilized by the top financial publications. Our Award Database provides essential support for surveys conducted annually by Smart Money and Kiplinger's. SAC's authoritative staff is frequently quoted in The New York Times, The Wall Street Journal, Securities Week, Barron's, Dow Jones, Bloomberg, and others. The General Accounting Office, recognizing the usefulness and accuracy of our data, has chosen to use SAC services for its second study of customer-initiated cases in securities arbitration. Here's what the press and our customers have to say about SAC products. "…the best source of information about the results
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